Terms and Conditions
This website www.tork.in is operated by SCA (SVENSKA CELLULOSA AKTIEBOLAGET SCA (publ)
Registered office: Stockholm, Sweden, Reg. no: 556012-6293) for its Indian subsidiary M/s SCA Hygine Products India (P) Limited, ( CIN - U17253MH2012FTC231579), having its registered office at 33rd Floor, Sunshine Tower, Senapati Bapat Marg, Dadar West, Mumbai- 400013, Maharashtra, India ( hereinafter referred to as "Company").
This document is an electronic record in terms of Indian Information Technology Act, 2000, and rules made there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2008. This electronic record is generated by a computer system and does not require any physical or digital signatures
BY ENTERING AND USING THIS WEBSITE YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MUST IMMEDIATELY STOP USING THIS WEBSITE.
By entering this website you acknowledge and agree that this website will only be construed and evaluated according to the laws of India. If you use this website from other jurisdictions you are responsible for compliance with any and all applicable local laws of that jurisdiction. Company makes no representations that the materials contained within this website are appropriate for locations outside India. Any and all information contained in this website, including but not limited to information regarding products and services, applies only to the India business of Company.
Company is the copyright owner of this website and no portion of this website, including but not limited to the text, images, audio or video, may be used in any manner, or for any purpose, without express written permission of Company.
By entering this website you acknowledge and agree that your use is at your own risk and that none of the parties involved in creating, producing, or delivering this website is liable (to the extent that such liability is not prohibited at law) for any direct, incidental, consequential, indirect, or punitive damages, or any other losses, costs, or expenses of any kind (including legal fees, expert fees, or other disbursements) which may arise, directly or indirectly, through the access to, use of, or browsing of this website or through your downloading of any materials, data, text, images, video or audio from this website, including but not limited to anything caused by any viruses, bugs, human action or inaction or any computer system, phone line, hardware, software or program malfunctions, or any other errors, failures or delays in computer transmissions or network connections.
Although the specifications, features, illustrations, equipment and other information contained in the website are based upon up-to-date information, and while Company makes all reasonable efforts to ensure that all material on this website is correct, accuracy cannot be guaranteed and Company makes no warranties or representations as to its accuracy. All content information and materials contained in this website are provided to you 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON- INFRINGEMENT. Should applicable law not permit the foregoing exclusion of express or implied warranties, then Company hereby grants the minimum express or implied warranty required by such applicable law. No advice or information, whether oral or written, obtained by you from Company, its employees, agents, suppliers or any other persons shall create any warranty, representation or guarantee not expressly stated in this section.
Notwithstanding the fact that Company or other parties involved in creating, producing, or delivering this website, may monitor or review transmissions, posting, discussions, or chats, Company and all parties involved in creating, producing or delivering this website, assume no responsibility or liability which may arise from the content thereof. Company shall be entitled to remove at any time and without notice any material that breaches these Terms and Conditions or is otherwise objectionable.
By entering this website you acknowledge and agree that any communication or material you transmit to this website in any manner and for any reason will not be treated as confidential or proprietary. Furthermore, you acknowledge and agree that in consideration of your access to and transmission of any materials to this website, all rights (both legal and beneficial) in the nature of copyright arising or existing in any communication or material in which such ideas, concepts, techniques, procedures, methods, systems, designs, plans or charts are contained are assigned to Company. You agree that you will not have any right to any form of payment or royalty in the event that any such materials are used by Company anywhere, anytime, and for any reason.
Company has the right to terminate your access to this website at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. Company may also at any time, at its sole discretion, discontinue this website or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to this website.
Company may make changes in the information and content included in this website and any time without notice. We shall not be responsible for any detrimental reliance you may place on this website or its contents.
By entering this website you acknowledge and agree that any name, logo or trademark contained on this website is owned by Company or any of its affiliates and may not be used by you without prior written approval. Company or any of its affiliate shall aggressively enforce its intellectual property rights to the full extent of the law. Sound, graphics, charts, text, video, information, or images of places or people are either the property of Company including its affiliates or used on this website with permission. Your use of any of these materials is prohibited unless specifically provided for on the website. Any unauthorised use of these materials may subject you to penalties or damages, including but not limited to those related to violation of trademarks, copyrights, privacy, and publicity rights.
Company does not undertake to monitor or review third party site content nor Company is responsible for the accuracy of any such third party websites. Furthermore, Company may provide on the site links to websites operated by non Company entities. If the user visits any linked site, the user shall do so at his/her own risk and it shall be the responsibility of the user to take all protective guard against viruses or other destructive elements. Company makes no warranty or representation regarding any link or web information appearing thereon or any of the products or services described thereon.
Company may receive and collect certain information in standard usage logs through identification information obtained from "cookies", sent to the user's browser from :
• Web server cookie stored on the user's hard drive;
• An IP address, assigned from the user's computer;
• The domain server through which the user access Company ’s services;
• The type of computer used by the user;
• The type of web browser used by the user;
• Name including first and last name;
• Alternate e-mail address;
• Mobile phone number and contact details;
• Zip/Postal code;
• Opinions of features on Company ’s website;
• About the pages that the user visits;
• The links the user clicks on Company ’s site; etc.
The user further agrees that by providing any material or information to Company, the user shall fully assign and transfer to Company all intellectual property rights in the material or information and that Company is thereby free to use the same whether before or after any modification thereof. The user also agrees that Company shall be free to use any ideas, concepts or know-how that the user may provide to Company .
You agree to indemnify and hold Company harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against Company by any third party arising out of your use of the website, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by Company in consequence of your breach of these Terms and Conditions.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
Company and its agents are not responsible for technical, hardware or software failures of any kind, lost or unavailable network connections of failed, incomplete, corrupted or delayed computer transmissions.
Company reserves the right to revise this legal information at any time and for any reason and reserves the right to make changes at any time, without notice or obligation, to any of the information contained on this website. By entering this website you acknowledge and agree that you shall be bound by any such revisions. We suggest periodically visiting this page of the website to review these terms and conditions.
The materials on this Site are provided by SCA as a service to its customers and may be used for informational purposes only. Single copies may be downloaded subject to the provisions below.
By downloading any materials from this Site, you agree to these terms. If you do not agree to them, do not use the Site or download any materials from it.
All names, logos and trademarks are the property of SCA, its affiliates, related companies or its licensors or joint venture partners.
Any use of SCA's trademarks in the advertising and promotion of SCA's products requires proper acknowledgement.
Restricted Use/Single Copy License
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips and software is the property of SCA or its content suppliers and is protected by Swedish and international copyright laws. Unauthorized use or distribution of any materials at this Site may violate copyright, trademark, and/or other laws and is subject to civil as well as criminal sanctions.
This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial use that is not expressly permitted in writing by SCA. You may download one copy of the information found on SCA Sites on a single computer for your personal, non-commercial, internal use only.
You may not modify, use or transfer the information for any commercial purposes; nor may you remove any copyright or other proprietary notices from the information. You agree that you are responsible to prevent any unauthorized copying of the materials and to ensure that all employees and contractors - if applicable - of your organization adhere to these limitations.
You are responsible for obeying all applicable copyright laws. We permit you to make copies of this Site as necessary incidental acts during your viewing of it; and you may print a copy for your personal use of so much of the Site as is reasonable for private purposes. All other use is strictly prohibited. You may not frame this Site nor link to a page other than the home page without our prior written permission.
SCA does not grant any expressed or implied right to you under any patents, copyrights, trademarks or trade secret information.
Disclaimer of warranties
The information contained herein is provided "as is" without any expressed or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In case SCA is linking to the webpage of a third party, such linking is for the convenience of users only and SCA will have no liability for the content or accuracy of information contained in such webpage.
In no event shall SCA be liable for any damages whatsoever including, without limitation, damages for loss of profits, business interruption, or loss of information, arising out of the use of or inability to use the information, even if SCA has been advised of the possibility of such damages.
SCA further does not warrant the accuracy or completeness of the information, text, graphics, links or other items that may be contained within this information. SCA may make changes to this content, or to the products described therein, at any time without notice. SCA makes no commitment to update the information or other materials entered in this Site.
Any material, information or other communications you transmit or post to this Site will be considered non-confidential, non-exclusive, royalty-free, irrevocable, fully sub-licensable and non-proprietary (“Communications"). SCA will have no obligations concerning the Communications.
SCA will be free to disclose, copy, distribute, incorporate and/or otherwise use any Communications, together with all data, images, sounds, text, and other things embodied therein, for any and all commercial or non-commercial purposes.
If you submit personal data to this Site or otherwise to SCA, you hereby consent to SCA´s use of such data for the purposes of evaluating your information and to market SCA´s products and services, including a right to transfer the data to third countries and post your personal data on the Internet. SCA will be responsible under Swedish Law for such processing of personal data and you may contact SCA in case of incorrect data or other issues related to the personal data.
You may not post any Communications that can be judged as offensive or violating the privacy of other persons or which may be considered as commercial marketing or which is in any way illegal or inappropriate. SCA will delete such communications when we become aware of them and we reserve the right to exclude you as a user from our Site or service.
For use of third party services, such as Facebook, third party terms may also apply. For example, Facebook applies its “Statement of Rights and Responsibilities” to all users and visitors to Facebook, and we recommend that you read these terms before using any such third party service.
SCA reserves in its sole discretion, the right to (1) change this Legal Statement; (2) monitor and remove postings; and/or (3) discontinue Site availability, at any time without notice.
If any term, condition, or provision of these Legal Statement is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.
SCOPE AND APPLICABILITY OF THIS POLICY
TYPES OF PERSONAL DATA OR INFORMATION WE COLLECT
The term "personal data or information" (Info) in this Policy refers to personal information which does identifies You and/or is capable of identifying You as an individual. The types of Info that We may collect consist of following personal information relating to You:
• mobile number;
• IP address
• e-mail address
• any detail relating to the above clauses as provided to Us for providing service.
Provided that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Info for the purposes of this Policy.
We respect Your privacy rights, therefore, We will observe the following guidelines when collecting, receiving, possessing, using, processing, recording, storing, transferring, dealing, handling, and disclosing:
• Info will be collected, received, possessed, used, processed, recorded, stored, transferred, dealt, handled and disclosed in compliance with applicable Indian laws;
• Info will be collected for specified, legal and legitimate purposes and shall be used for the purpose for which it has been collected;
• Info will be relevant/necessary to/for the purposes for which it is collected and used;
• Info will be kept only as long as necessary for the purposes for which it was collected and processed; and
• Appropriate prescribed measures will be taken to prevent unauthorized access or use, unlawful processing, and unauthorized or accidental loss, destruction, or damage to such Info.
PURPOSES FOR COLLECTION, STORAGE AND/OR USE OF PERSONAL DATA OR INFORMATION
The primary purposes for collection, storage and/or use of Info is for:
• Our business processes, operations and management including but not limited to performance of the business, operation of the services, entering into or performing any contract, maintaining quality of the services, providing support to the products You have obtained from Us;
• processing order(s), corresponding with You, fulfilling Your transaction requests and delivering the products requested by You;
• providing You with information or products that You request from Us or which We feel may interest You, record keeping and other general administrative and services related processes;
• ensuring the safety and protection of Our rights or property or Our business;
• complying with applicable legal requirements including but not limited to governmental reporting, etc and fulfilling statutory/legal obligations under applicable laws, adhering to judicial or administrative orders, compliance with laws;
• contacting You via surveys to conduct research about Your opinion of current services or of potential new services that may be offered by Us;
• monitoring or recording of certain calls, chats and other interactions relating to the online transactions which may involve You calling Us or Us calling You and online chats for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction;
• while conducting daily business/operations such Info may be provided to Our affiliates and associate companies, Our employees/staff and Third Party for the purpose of processing such Info for or on Our behalf including but not limited to helping Us to perform statistical analysis, send You email or postal mail, provide customer support/support services, arrange for deliveries of programs, products, information, and services etc;
• direct marketing and promotional purposes;
• operating Website, improving the content of Our Website to offer You better products and/or services and to ensure that content from our Website is presented in the most effective manner for You; and
• to help diagnose problems with Our server, and to administer Our Website. Your IP address is also used to help identify You and to gather broad demographic information; and
• in connection with Our business.
DATA COLLECTION DEVICES
We also use logging systems on Our internal network to register the use of Your computer systems. This is done for the purpose of ensuring the performance, integrity and security of these systems. We have also contracted with Third Party to track and analyze anonymous usage and volume statistical information from Our visitors and members for research purposes. Such information is shared externally only on an anonymous, aggregated basis. Such Third Party use persistent cookies to help Us to improve the visitor experience, to manage Our Website content, and to track visitor behaviour. All data or information collected by such Third Party on Our behalf is used solely by Us or on Our behalf and is shared externally only on an anonymous, aggregated basis.
We will make best efforts to do so but do not warrant that Our Website is free of any operational errors nor do We warrant that Our Website will be free of any virus, computer contaminant, worm, or other harmful components.
You acknowledge that Our site, its services and contents are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We expressly disclaims that any service will be uninterrupted, timely, secure or error-free for any reasons whatsoever including but not limited to overload / breakdown of receiving network, servers or applications; system failures out of Our control or due to heavy traffic on network".
DISCLOSURES OR TRANSFER OF YOUR INFO
We will disclose or transfer Your Info in accordance with this Policy and all applicable legal requirements. Your Info will be disclosed or transferred, as may be required from time to time, as follows:
• For Business Purposes: to (i) the appropriate employees/staff/persons in Our offices; (ii) Our affiliates and associate companies; (iii) to Our different offices within India and outside India in accordance with the IT Act; (iv) to any Third Party, in the event of a proposed or actual business transfer; and (v) in connection with Our business and services provided by Us.
• To Third Parties: working with Us or on Our behalf in different industries and categories of business. We will disclose, share, transfer or provide Your Info to any Third Party in connection with Our business requirements or for the purposes indicated herein. Such Third Party are required to process Your Info they receive from Us in a lawful, safe and responsible manner in accordance with this Policy and the prevailing laws and take all appropriate security and confidentiality measures such that they do not use Your Info for their own purposes or disclose Your Info to others. Neither We nor any Third Party will publish Your Info.
• For Legal Requirement: to any court of law and/or government agencies/entity as may be required under law and/or statutory authority, Reserve Bank of India and Credit Information Bureau India Ltd ("CIBIL") or in response to a legal process, for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences and/or to any Third Party by an order under the applicable law or if We determine it is necessary or desirable to comply with any applicable law regulation, legal process or enforceable governmental request or to protect or defend Our rights or property including compliance with accounting and tax rules and regulations or to investigate detect, prevent, or take action regarding illegal activities, suspected fraud, security or technical issues or situations involving potential threats to the physical safety of any person.
• For Centralized Data Processing Activities: We have centralized certain aspects of Our data processing and administration in order to allow Us to manage Our business in better ways. Such centralization may result in the transfer of Your Info: (i) from one country to another; (ii) to Our employees/staff of the affiliates/associate companies of SCA in other locations etc. However, whenever Your Info is transferred within SCA, it will be processed in accordance with the terms and conditions of this Policy.
We have in Our Website, stringent security measures in place to protect the loss, misuse, and alteration of the information under Our control. Whenever You change or access Your account information, We offer the use of a secure server. Once Your information is in our possession We adhere to strict security guidelines, protecting it against unauthorized access. We take appropriate security measures to protect Your Info against unauthorized access, alteration, disclosure or destruction.
We limit access to Your Info to members of Our team/Our employees /Third Party who We believe reasonably need to come into contact with that information for the purpose of performing their duties. We have strict confidentiality obligations that apply to such members/Our employees /Third Party.
RETENTION OF YOUR INFO
We are aware of the importance of timely destruction of Info. We ensure that Your Info is not stored/retained for a longer period than necessary for the purpose for which it was collected, used or processed except when there is a legal obligation to do so under any law. It is our practice to destroy Your Info as soon as possible after it is no longer necessary for the purpose for which it was collected, used or processed save and except as stated hereinabove.
UPDATING OR REVIEWING YOUR PERSONAL DATA OR INFORMATION/ QUESTIONS OR COMPLAINTS
You can review the Info provided by You any time. We will ensure that any change done by You in Your Info shall be included as soon as possible.
You expressly state that Info provided by You to Us is correct and complete in all respects and does not contain any false, distorted, manipulated, fraudulent or misleading facts. We expressly disclaim any liability arising out of the said data or information provided by You to Us. Further, You expressly agree that We are not responsible for the accuracy and authenticity of such data or information provided by You to Us and You agree to indemnify SCA for all losses incurred by SCA due to any false, distorted, manipulated, defamatory, libellous, vulgar, obscene, fraudulent or misleading facts made by You to SCA.
All Our affiliates/group companies will ensure that this Policy is observed. All Our employees/staff of and Third Party who have access to Info are required to comply with this Policy.
All Third Party shall only process the Info in accordance with Our instructions or make decisions regarding such data or information as part of the delivery of their services. In either instance, We will select reliable Third Party who undertake, by contract or other legally binding and permissible means, to put in place appropriate technical and organizational security measures to ensure an adequate level of protection of such data or information. We will require Third Party to comply with this Policy or to guarantee the same levels of data protection that is adhered to by Us when handling/processing such data or information. Such selected Third Party will have access to such data or information solely for the purposes of performing the services specified in the applicable service contract and are legally and contractually bound to maintain the privacy of such data or information shared with them and will not disclose it further. If We conclude that a Third Party is not complying with these obligations, We will promptly take appropriate actions to remedy such non-compliance or implement necessary sanctions.
Additionally, Our team members/employees/staff are bound by internal confidentiality policies. Any team member/employee/staff found to have violated this Policy or any other policies will be subject to disciplinary action, up to and including termination of employment and/or penalties under applicable laws.
All Third Party and Our team members/employees/staff do hereby specifically agree that he/she/it shall, at all times, comply with the requirements of the IT laws, while collecting, receiving, possessing, using, processing, recording, storing, transferring, dealing, handling and disclosing Info. The said Third Party and team members/employees/staff do further unequivocally declare that in case he/she/it violates any provisions of the IT laws, he/she/it shall alone be responsible for all his/her/its acts, deeds and things and that he/she/it alone shall be liable for civil and criminal liability there under or under any other law for the time being in force.
MODIFICATIONS TO THE POLICY
We reserve the right to update, change or modify this Policy, from time to time, without prior notification. The policy shall come into effect from the date of such update, change or modification.
We will inform You regarding any such changes by updating this Policy and will post all changes to the Policy on the website.
Effective with the implementation of this Policy, applicable SCA privacy guidelines or practices relating to the processing of Info will be superseded by the terms of this Policy and modified accordingly. All parties to any such agreements will be notified of the effective date of implementation of the Policy.
If any of the terms or definitions used in this Policy is ambiguous, the definitions established under the IT laws shall apply.
What is a cookie?
Pieces of information transferred to your computer’s hard disk from a website are known as ”cookies”.
They are not computer programs, just small information files which allow websites to store and access information about a user’s browsing patterns.
There are different types off cookies: temporary cookies (or session cookies) are erased when the browser closes; persistent cookies are not erased but stay until they are actively erased or they expire (which is dependent on how long the website has programmed the cookie to last).
How to delete a cookie?
Most browsers are automatically set to accept cookies.
You may disable cookies on your browser, but remember that if you do, you may lose many features which are needed to enable the website to work properly.
If you’d like more detailed information about cookies, please visit www.aboutcookies.org which contains comprehensive and independent information about how to disable cookies using browser settings, and how to delete cookies already on your computer.
To delete cookies from your mobile phone you will need to consult your handset manual.
List of Tork Cookies
||1st or 3rd Party
|Handle Shopping List
||Strictly Necessary Cookies
||Session cookies and persistent cookies
|Collect audience/online marketing/user behaviour
||Facebook - Performance/targeting/advertising cookie
||Sessions cookies and persistent cookies
|Collect audience/online marketing/user behaviour
||Google Analytics - Performance/targeting/advertising cookie
||Sessions cookies and persistent cookies
|Collect audience/online marketing/user behaviour
||Google AdWords - Performance/targeting/advertising cookie
||Sessions cookies and persistent cookies
|Collect audience/online marketing/user behaviour
||DoubleClick floodlight - Performance/targeting/advertising cookie
||Sessions cookies and persistent cookies
Strictly Necessary Cookies – These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services which you have requested such as making a purchase, cannot be provided.
Performance Cookies – These cookies collect information about how users use a website, for instance which pages visitors go to most, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and is therefore anonymous. It is only used to improve how a website works.
Functionality Cookies – These cookies allow a website to remember choices you make (such as your name, language or region) and provide enhanced, personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or Advertising Cookies – These cookies are used to deliver adverts that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign. They are placed by our advertising networks with [SCA/Tena UK/Bodyform UK etc] permission. They remember that you have visited a website and this information is shared with other organisations such as the advertisers. Often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.
SCA may allow you to post information, comments or other material on our Site, social media networks or other online service. This is done in order to facilitate the flow of information about SCA and our products. Please note the terms for such user submissions set out in the Legal Statement (see above).
Do not provide us with information about other persons unless you can prove that you have their consent to provide it.